Author

Ben Crothers

Ben is part of the design team at Atlassian. His particular area is paying attention to the end-to-end customer experience of Atlassian products and services, and helping others to do that too. When not running workshops, drawing storyboards and knocking up online prototypes, Ben is into making stuff out of perspex (iPad test rigs, anyone?), sketchnoting, painting and home brewing.

5 cognitive bias examples and how to avoid them in decision-making

You suffer from cognitive bias. We all do. Here's how to get better at noticing and dealing with it.

By Ben Crothers

In Productivity

What agile retrospectives won’t improve, and what you can do about it

Retrospectives are one of those essential rituals of agile practice. They’re fast, they’re easy, and a great way for a team to focus on how to improve what they’re doing. But the thing with...

By Ben Crothers

In Agile

Responses to the question: what helps people collaborate?

What are the most common barriers to effective collaboration?

We let customers write all over our wall, and this is what happened

By Ben Crothers

In Inside Atlassian

Fight the dark side of Lean UX with the Experience Canvas

We’ve all been there. Those times where we realise that we’ve been sitting around arguing for hours over the small...

By Ben Crothers

In Archives