Archives for the tag: Confluence

We live in a services first world and IT sits right at the center of this transformation. This post talks about the transition to a services first world, the challenges facing IT teams with legacy ITSM tools, and concludes with how Atlassian approaches ITSM. Are you ready to transform your service desk? Read on for more.

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Service enablement exists to create a frictionless product experience for our customers. Our goal is that our customers can intuitively use our products without having to reach out for help. So how do we create this system? Read on to learn how we bridged the gap between support and development to better prepare our support teams for releases and incorporate customer feedback into future products.

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Each day, you and your team are given the seemingly insurmountable task of conquering a mile-long to-do list, decluttering a kanban board ridden with backlogs, or simply, just trying to stay afloat. We know how valuable your time is and we want you to have more of it. That's why we want to show you some of the best time-saving add-ons in the Atlassian Marketplace. These add-ons integrate with your favorite Atlassian products so you can increase your team's productivity and grow your business.

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Confluence allows you to create and organize any kind of content, like training material. Having everything within your company’s own space allows you to customize this content to your team’s needs and make any necessary adjustments as things change. Here are some ways to make training a success in your company:

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