Incident response: how to keep tech problems from becoming people problems
When one of your IT services is on fire there’s no time to waste. Especially if that fire is blocking...
incident management
Drive continuous improvement with shareable postmortems in Opsgenie
Our customers can now export incident reports to their Confluence Cloud accounts, surfacing critical information across organizations.
Introducing External Services in Opsgenie, powered by Statuspage
The best way to stay informed about the services that matter most.
Integrate Zendesk and Statuspage to deliver great customer experiences — even during downtime
With the right tools, you can turn any incident into a win.
Behind the scenes of our security incident management process
On the security team, we don’t manage any Atlassian products like other Atlassian teams do. Our main product is trust,...
When it comes to system metrics, skip vanity and promote transparency
This is a guest post from Charlie von Metzradt, Cofounder of Hosted Graphite. At Hosted Graphite, our users rely on us...
Integrating Jira Server with Opsgenie
Despite the advantages of Jira Cloud, there are times when Jira Server installed on premises or in your own cloud...
Opsgenie expands security options with Edge Encryption add-on
Opsgenie Edge Encryption is a new feature that makes it easy to secure sensitive data and meet compliance requirements while...
194 years of downtime: looking back on incident data from 2018
The 2018 data from our annual downtime report highlights how companies are communicating more frequently around downtime to keep users happy.
Incident response with AWS Systems Manager
The typical DevOps on-call engineer is responding to alerts, triaging based on service impact, troubleshooting high priority incidents, and taking...
Announcing postmortems for Jira Ops
Major incidents are inevitable, and fixing them is the top priority for any ops or DevOps team. But what happens...
Dogged by downtime? Four experts weigh in
With Cyber Monday top of mind, we decided to ask some of our customers to share their tips, tricks, and rituals for preparing for planned high-traffic days.
Why you should market your status page like you market your product
This is a guest post from Nick Coates, Principal ITSM Solutions Engineer at Symantec. As Symantec’s Principal ITSM Solutions Engineer, I...
Statuspage email customization is here!
You’ve created a status page that reflects your brand’s look and feel, now let it shine through subscriber emails, too!...